Refunds & Returns
WE STAND BY WHAT WE SELL
If you find you have bought the wrong size or want to exchange for another style we will happily do so and even pay for the postage back to you.
If we make a mistake and send the wrong item, we will accept the return and cover all postage costs.
We also offer a full refund within 5 days of receiving the item back to our postal address.
The only condition is your purchase must be unused, in original condition with all tags attached and returned in the original packaging.
If you find the item to be faulty within the manufacturer’s warranty periods we will also replace or refund.
Return address: PO Box 1202 Hervey Bay, QLD 4655
Workwear & Boots Discount Direct is operated by people who understand the need for privacy and we are committed to preserving the privacy of all those who choose to use this website.
This website collects two types of information.
The first type of information that this website collects about its users is the usual information that is exchanged between a website and the computers of the people who are visiting the site. This information does not identify anyone as a particular individual but provides us with important data that enables us to make this site more user-friendly for our customers.
That non-identifying information may be exchanged with Google in an effort to better understand how people interact with this site and improve the site to make it more user-friendly.
People who choose to purchase items fromWorkwear & Boots Discount Direct are required to provide personal identifying information including their name and address and that information is used to ship the goods you order.
That information is not shared with anyone.
People who choose to purchase items fromWorkwear & Boots Discount Direct are also required to provide payment information such as their credit card number and associated details but that information is requested by PayPal – the company that provides the billing solutions forWorkwear & Boots Discount Direct.
That information is provided by purchasers direct to PayPal and does not pass through theWorkwear & Boots Discount Direct site. The only personal information that PayPal passes back toWorkwear & Boots Discount Direct are sufficient details to confirm that payment has been made.